What has changed? In this list you will find a summary of the changes made to the services managed by Crown: Non-contact service options • We offer the option of a virtual consultation to evaluate the goods that will be taken on the move, avoiding the need for a physical meeting. • We can provide our services without your presence in certain circumstances (if you are in the risk group for example). • We understand the importance of interaction without physical contact at this time. The ideal scenario is that there is a minimum number of customers and employees on an operational or sales visit, always according to the needs of each service. . Health controls • Our entire team will also complete a safety control questionnaire before visiting our customers' homes and their body temperatures will be checked at the beginning of each workday. • Operational relocation teams will be contacted by their supervisors every day to ensure that they are in good health and have no flu symptoms. • We schedule the entry times of operational teams to limit physical contact in their activities. • Whenever possible, our teams will work with the same two or three people per location. PPE and Personal Hygiene • All employees receive their own Personal Protective Equipment (PPE), which includes masks, disposable gloves, hand sanitizer, soap and individual toolboxes. • We instructed teams to wash their hands regularly with soap or hand sanitizer; we encourage them to use masks and practice social distance as the best way to prevent COVID-19. • Our vehicles are being sanitized daily. MKT & Sales LATAM